In case study answer two years ahead of case study answer CFPBs action, Wells Fargo personnel outlined terms associated with integrity, honesty, and ethics 1. 8 times more frequently than employees in other large, diverse economic carrier firms in our sample over case study solution same period of time. When moral issues were raised, Wells Fargo personnel discussed them in constructive terms at lower than half case study answer frequency 48% than employees in other diverse financial institutions expressed helpful sentiment about their banks ethics. 10. According to case study answer U. S. S. in 70 years, other states followed. Today 44 states, Washington, D. C. , case study solution U. S. The final step is a huge one; to how to manage battle. Managing conflict assertively means you need to make conscious decisions about how to do it. Thomas and Kilmann furnish a good framework to do this with their five option model:Competing: having a high focus on getting what you want with less on helping case study answer other party producing a win/lose outcomeCompromising: reasonable focus on both parties with both making concessions. This can produce a win/win final result, but it’s not always case study solution caseAccommodating: having more focus on assisting case study answer other person reach their consequence than standing up for yours, getting a lose/win outcomeAs no this type of conflict control thoughts is applicable 100% of case study solution time, case study answer assertive person has built case study solution skill of knowing which style to use under each condition to get case study solution most desirable result and case study solution skills to use each style. In abstract, assertiveness is a skill that could have huge benefit if learned and practiced well. These six steps provide a track or activity to follow.